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Prague Hotels: Holiday Inn Prague Congress Centre Reviewed

Liz and her husband hope to help other travelers by sharing their experience of hotels they have stayed in across a range of star ratings.

Holiday Inn Prague Congress Centre.

Holiday Inn Prague Congress Centre.

Why We Chose This Hotel

After deciding on Prague as a destination and booking flights, accommodation was next on our list. Our Prague trip was slightly unusual, as it was structured around free stays in two top-class hotels. We needed to find a base for the nights before and after. Holiday Inn Prague Congress Centre ticked the boxes for three criteria:

  1. It was in a good location, within 5 minutes walk of a metro station. We could get into central Prague within a few minutes.
  2. The price was good, free in fact. The cost was a very favorable IHG rewards points rate per night.
  3. It had an executive lounge. We would be able to access this at no extra charge for free food and non-alcoholic drinks if we got upgraded to an executive room.

Getting to the Hotel From Prague Airport

After a night at Holiday Inn Prague Airport on arrival in the Czech Republic, we were pleased to find that the transfer to Holiday Inn Prague Congress Centre was easy. We took bus 100 to Zlicin, where we picked up the metro (line B/ the yellow line) to Florenc. We changed onto line C/ the red line in the direction of Haje. We got off at Vysehrad. As we came out of the metro station, the Congress Centre was in front of us.

Holiday Inn Prague Congress Centre is located on the other side of the Congress Centre. It usually took us 5 minutes to walk from the hotel to the metro, slightly longer with luggage.

Holiday Inn Prague Congress Centre.

Holiday Inn Prague Congress Centre.

First Impressions

The Exterior

As we passed the Congress Centre, we came to a large granite-faced building of 6 floors, with a lower wing at right angles. We were reassured to see the recognizable Holiday Inn logo. Although the hotel looked out over the entrance to an underground car park, an attempt had been made to disguise this with a large border area of shrubs as well as a number of large plant pots near the entrance. There was also a row of flags in front of the hotel.

We passed a coffee shop, serving light snacks, on our way to the canopied front entrance. Access to the lobby area was through automatic revolving doors.

The Interior

There was a table with a jug of water, flanked by tall plant pots and interesting plastic floral arrangements. To the right, there were low-slung modern chairs and also some cash machines. A modern reception was located along the back wall. The grey tile floors of the entrance area gave way to a well-worn wooden floor to the left of the entrance. Tables with chairs covered in grey or cream material had been placed here as an overspill seating area from the bar, which was to the rear of the building.

An interesting silver-framed floral display divided the seating from the main reception area. The low-slung lights were unusual, as they had a collection of handwritten thank you notes hanging from them.

There was a grand piano in the bar area. The artexed ceiling appeared a little dated, as did the old air conditioning vents. We could see an entrance to the restaurant and a conservatory area beyond, at the back of the hotel.


Arriving at 11.30 am, we were a little early for the 2.00 pm check-in. A very efficient trainee explained that our room would probably not be ready, but that we could store our luggage. He confirmed that we had been given a complimentary upgrade to an executive room, due to IHG Rewards Club status. Our room turned out to be ready. Our executive room keycard would also unlock the door to the executive lounge, which was music to our ears. We were directed to the lifts beyond the bar area.

Our Room, Stay One

The Layout

Room 536 was, as the number suggests, on the 5th floor of the main building. The corridor was wide, well lit, and decorated to a high standard with a good quality carpet. The wide oak door of our room was unlocked with a touch of the key.

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To the left was a narrower wooden door into the bathroom and to the right was the wardrobe area. Beyond, there was a desk area, with the bed facing it. A tall window around 40cm off the ground looked out over the front of the hotel. The UPVC window opened to the side, restricted by low bars and an external metal shutter-effect decoration. There was an interconnecting door in the far corner.


The fitted wardrobe area had a sliding mirror door halfway along with a vertical chrome handle. A shelf ran along the top and hanging spaces were split into a tall and slightly shorter one. There were also 5 small shelves.

The rest of the fitted furniture in the room was in a pale wood color with grey trim. A good-sized wooden suitcase holder with chrome ribs on the base, backing, and to one side, started off the desk/dressing table unit with a useful gap below it. Below the moderately-sized desktop, there was an opaque glass door into a pricey, but well-stocked minibar. On the wall behind, wooden backing led up to a decent-sized flatscreen TV.

A high-backed, wooden framed chair with a padded back and seat stood at the desk. This was matched by an armchair in the opposite corner. A chrome-based single-side support coffee table with a wooden top was in front of the window.

The bed was king-size on a base with low wooden legs. There was a wooden fitted headboard with three sections of padded cushioning and a grey-trimmed shelf on each side.


Three walls were painted cream and the one behind the bed was papered in a beige color. Aside from this, the dominant color was blue. The pattern of the carpet was in shades of blue and the frame of the wardrobe was in a dull blue. The material on the seating was turquoise. The blue theme was picked up by two small cushions on the bed and a throw across the bottom. At the window, there were full-length white nets and also blue curtains, which were effective at keeping out the light.

The bedsheet, pillows, and duvets (there were two single ones) were white and the bed base was beige. The padded sections on the headboard were covered in a bronze-colored material.

Heating and Lighting

There was efficient air-conditioning in the room and also a low radiator below the window.

The room was well-lit by several lights. There was a ceiling light above the main door. A free-standing standard lamp on a chrome base with a cream rectangular fabric shade stood in the far corner. The lamps on either side of the bed had matching shades and also had integral reading lights. There was a chrome and black anglepoise desk lamp and also useful strip lighting in the wardrobe.

The room was well served with power points. There were three by the desk and three more near the bed.

Additional Information

There were 7 hangers in the wardrobe and 3 trouser hangers. I make a note of this because I had a friend who used to pack her case with clothes on wire hangers, ready to be lifted out at her holiday destination. She said that it saved time and that there were never enough hangers in hotels. I often remember her advice when I run short of hangers.

The wardrobe was also home to an iron and an ironing board, as well as two bathrobes, two pairs of hotel slippers, a clothes brush, a shoe horn, shoe polish, and a sewing kit.

There was a telephone on the desktop. The safe located below the desktop was operated by the room key and the bin was positioned below it. A rectangular grey framed mirror was located on the wall above the desktop. A trouser press stood in the corner of the room.

Refreshments with a Surprise

In addition to the minibar, we found two complimentary small bottles of water with two small milky way bars on the desktop. The room was well-equipped with two wine glasses, two tumblers, and two branded coasters. A full-sized kettle came with two mugs and a bowl containing tea, coffee, fruit tea, sugar, and sachets of creamer.

When we returned to our room later in the day we were pleasantly surprised to find two bottles of still water, two sparkling water, and a quarter bottle (187ml) of Czech red wine. There was also a dish containing peanuts, walnuts, dried fruit, and two Prague versions of chocolate club biscuits. This was accompanied by a letter from the manager, welcoming us to the hotel and hoping we would stay again.


There was a turndown service on the executive floors. Each evening we would find the duvets turned down, the curtains drawn and a Prague chocolate on each pillow.

Thoughts on our Room

The room was of moderate size, but it had been tastefully decorated and well-maintained, making optimal use of the space available. In comparison with other similarly branded rooms, it deserved its executive status.

The Bathroom

The Decor

A marble black and grey doorstep was at the entrance to the bathroom. The room had a light and airy feel about it with large cream floor and wall tiles. There were also decorative rows of very small mosaic black and bronze tiles around the edges, near the sink, and halfway up the wall.

Fixtures and Fittings

The white bathroom suite looked reasonably modern. The sink and surrounding top were a single unit. There was a large mirror behind the sink, as well as a wall-mounted chrome circular shaving mirror on a retractable support. Tissues were in a chrome wall-mounted holder and there was a hairdryer on the wall nearby.

The toilet was mounted opposite the door with a heated towel rail fixed to the wall above it.

The bath had a shower over it running off chrome mixer taps with a hose and shower head on a vertical rail. This was enclosed with a partial glass shower screen. There were chrome racks for toiletries, as well as a grab rail by the bath and a towel rail at the far end.


There were some old-fashioned scales (for those who want to track their weight whilst staying in the hotel). A shower mat was rolled up under the sink.

Toiletries and Towels

A Laura Hutton soap dispenser was by the sink. Similarly branded soap and shampoo dispensers were near the bath. In addition to this, there was a tray by the sink containing three soaps, nail files, shower caps, bath and shower gel, shampoo, and body lotion (two of each).

There were two hand towels and two bath towels of good quality and generous size, as well as a floor mat/towel.

Overall Thoughts

Despite this being a relatively small bathroom for the standard of room, it made optimal use of the space available. The room was brightly lit, well-equipped, and decorated to a good standard.

The Executive Lounge

As this was the first occasion that I recall staying in a Holiday Inn with access to an executive lounge, we were keen to check it out. So, shortly after arrival, we headed down to the first floor, where we had been told that it was located. I was surprised that it wasn't on the 5th or 6th floor with the executive rooms. I was even more surprised when I saw the first-floor corridor. The carpet was stained and it compared poorly with corridors on the higher floors. Since our visit, the hotel has been refurbished, so the corridor should have been recarpeted and redecorated.

We accessed the lounge with our room keycard. The initial impression was disappointing. The lounge consisted of a moderately sized room, containing a sofa, two square wooden tables, pushed together, with six high-backed chairs around them, a further table along the wall, and two units with two small fridges on top of them. The first thing we noticed was the amount of uncleared, used crockery.

Upon further exploration, we noticed that one fridge contained bottled water, juice, and coke and the other a selection of sandwiches. There were more soft drinks in a drawer. On top of one unit, there was a facility for making hot drinks, a selection of cutlery, crockery, cups, and glasses as well as cakes and fresh fruit.

We also noticed access to a larger meeting room, which had three desks, four large swivel office chairs, two sofas, a laptop, and a printer. The latter was useful at a later date for printing off our boarding passes for the return flight.

Despite our initial disappointing impressions, we made good use of this room during both our stays. Returning later on day one, we were encouraged to find that all the dirty crockery had been cleared, the fridge had been restocked with fresh sandwiches and there was a selection of apples, pears, and satsumas as well as more cakes.

We got accustomed to a routine of stopping by in the morning for a coffee and snack, grabbing some soft drinks for the day, before setting out sightseeing. On our return, we would often stop by the executive lounge for a light meal of sandwiches, fruit, and cake. This was a rare trip abroad when we did not need to buy any bottled water.

When supplies were running low, a quick call from the phone in the corner of the room to reception would result in a staff member appearing reasonably promptly with more food. This worked well until the day when we got back later than usual, only to be told that food was not available after 8.00 pm We later found a notice under the sideboard, saying that food was available from 10.00 am until 8.00 pm.

This was not the best executive lounge I have ever been in. Our best experiences have been in Crowne Plaza and Hilton hotels. But we considered it a bonus in a Holiday Inn and certainly better than nothing.

Food and Drink

After accommodation, refreshments come next on the list. Whilst the executive lounge was a bonus, it did not cover all of our food and drink requirements.


We were offered the option of breakfast at check-in for 16 Euros each, which we declined. We had brought cereals from home, as well as disposable bowls and spoons. All we needed to buy was some long-life milk from a convenience store on a neighboring road or from a small supermarket in the Muzeum metro station.

Main Meals

Obviously, the executive lounge fell short of providing main meals. As we tend to find dining in hotels is not the cheapest option, on day one we enquired at reception about nearby restaurants. We were told of three nearby choices. There was a restaurant opposite the hotel, an Italian and a restaurant at the side of the hotel, serving food all day. We opted for the latter, V Case, a Czech bar. Here we enjoyed stuffed rabbit, chicken risotto, and apple strudel with cream, washed down with Czech wine or beer for a total of 549 Czech Koruna. We planned on returning but never made it, as we ate out in Prague the other days, whilst sightseeing.

Welcome Drinks

As is customary in InterContinental Hotel Group hotels, we were offered the choice of drinks vouchers or welcome points, due to our IHG Rewards Club membership at the time. We chose the former and later on day one, visited the bar.

Unfortunately, the experience did not match our expectations. The staff were unfriendly and deliberated at length over the vouchers. Eventually, we were given a glass of wine and a beer. There were no crisps and grudgingly we were given a few nuts.

Tip: When offered the choice of drinks or points, we tend to check first how many drinks are on offer. As a rule, if two drinks are offered, we take them, but if only one, we take the points.

More Drinks?

There was a note in our room, offering us the option of a drink on the house if we skipped having our room cleaned. Given our less-than-friendly experience in the bar, we opted for a clean room.