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Holiday Inn London Heathrow Terminal 5 Review

Liz and her husband have stayed in many hotels and like to share their experience to help fellow travellers make informed hotel choices.

Front of Holiday Inn London Heathrow Terminal 5.

Front of Holiday Inn London Heathrow Terminal 5.

Why We Chose This Hotel

You might assume that we chose Holiday Inn Heathrow Terminal 5 because we were using Heathrow Airport. But, our reasons for staying here were different.

Firstly, location. We were visiting a relative in west London. It takes 30–50 minutes to drive just under 17 miles to the Westfield shopping center, Shepherd's Bush, where parking costs are reasonable and the tube network gives access to central London.

Traveling west, it takes just over 20 minutes to cover the 7.1 miles to Windsor Castle. The royal link doesn't stop there. The hotel was originally opened by HRH the Duke of Edinburgh in 2001.

Secondly, the cost. Holiday Inn Heathrow Terminal 5 had a reasonable points-redemption rate. We could pay for our room using loyalty points.

Note: Holiday Inn London Heathrow Terminal 5 should not be confused with Holiday Inn M4 Junction 4 or Holiday Inn Ariel.

Windsor Castle.

Windsor Castle.

First Impressions

Exterior

There was no mistaking the brand of the hotel with its logo on the front wall and the Holiday Inn flags above the entrance.

The four-floor building was set back a little from the road, behind a low wall and a block paved area, where cars could drop guests off at the entrance. Barriers to the left marked the way into the underground car park. This was a very secure area with an automatic metal grille beyond the barriers. The building was tastefully designed with a gabled frontage in the middle and a columned entrance. No space was wasted with the top floor windows jutting out from the tiled roof.

A hedge and trees shielded the hotel from the road. There were handy bus stops on either side of the road. A bench was protected from the English weather by a pitched roof on the side nearest the Holiday Inn.

Note: There is a charge for using the car park. Previous guests have suggested leaving your car in nearby residential streets, but I was impressed by the security of the hotel car park.

Interior

Curved automatic doors opened to reveal a bright lobby area with a marble floor in shades of beige and brown. The open plan, well-lit area had a bright, fresh contemporary feel to it with low sage seating to the left and modern shelving decorated with assorted items. The curved reception desk was towards the back wall, slightly to the right.

Beyond reception, there was a bar area along the back wall with Starbucks coffee featuring prominently. High wood chairs were by the bar, but there was also more comfortable seating available in the open-plan lobby. In the other direction, there was an area with a computer and printer at a work station.

Lifts round to the left were key-card operated for extra security and access to guest-room floors. These were big and very clean with bright, shining chrome and marble interiors. Wide corridors on the upper floors were decorated with the same beige flecked wallpaper as the bedrooms and striped carpeting in peach, light brown, turquoise, off white, brown, and cream with dark blue edging.

Check-in and Welcome

While we were traveling in from London Stansted airport, where we had spent the previous night in an airport hotel (it's a long story), we rang Holiday Inn London Heathrow Terminal 5 at 10.30 am to find out if, by any chance, our room might be ready. I thought this was a little optimistic, but I was surprised to find, after a friendly greeting, that it was.

We checked in at 11.20 am when we were pleasantly surprised to find that, due to my husband's Spire Elite brand loyalty status at the time, two complimentary breakfasts had been added to our booking. We have rarely experienced this with IHG, although Hilton Hotels give complimentary breakfasts to Hilton Honors members of Gold and above status.

Lobby of Holiday Inn Heathrow Terminal 5.

Lobby of Holiday Inn Heathrow Terminal 5.

Our Room

The Layout

A wide, medium wood door opened into the short corridor of room 225. On the right, there was a white door leading into the bathroom. The bedroom area was beyond, with a wardrobe backing onto the bathroom, bed on the adjacent wall and further furniture opposite. A central rectangular triple glazed window overlooked the front of the hotel.

Decor

The room was fully carpeted, similar to the corridor, in a striped pattern of peach, light brown, turquoise, off-white, brown, and cream. Walls were decorated with cream wallpaper running up to white coving at the edge of the ceiling and the wall behind the bed was covered in a beige flecked wallpaper. Full-length net curtains and light and dark beige curtains ran along the whole of the external wall.

A wide black framed River Thames/London skyline black and white sketch with patches of green hung on the wall above the bed.

The bed was on a grey base. Bedding consisted of a white sheet and pillows, a white striped duvet, and a runner in beige, dark turquoise, lime green, and white.

Furniture

The furniture was of a medium colored wood. Beyond the mirror, on the left wall, there was a tall narrow unit with two doors, containing an ironing board, trouser press, and an iron. Tea and coffee-making facilities were on a shelf at the top of the unit. The lid had to be open for the kettle to work.

All the furniture had chrome handles. The curved desk had solid wood sides and a central drawer. Beyond it, towards the corner of the room, there was a wooden unit on castors, containing a fridge.

Seating consisted of a dark brown vinyl swivel office chair on a chrome base with castors and an armchair in light turquoise with wood at the end of the arms.

The double bed base on castors was set against a wall-mounted curved medium wood headboard, with curved side panels, which provided the backing for freestanding bedside units consisting of a drawer with a shelf below.

The large fitted wardrobe area was split in two. Half of it was shut behind two sliding doors. concealing a shelf across the top, hanging space with 8 hangers and two shelves on the right. The other half was open with a carpet on a shelf and around the wall behind, forming a fixed suitcase stand. The area below was split between two drawers and a small cupboard. The rest of this area had wood paneling to the sides and back.

Electrical Items

There were two power sockets below the tall mirror, a single and a double socket below the desk, and a double socket between the bedside cabinet and the wardrobe near the floor. Two cream up lighters were on the wall opposite the bed. Either side of the bed there was a cream-shaded bedside lamp on a beige stem with a chrome base. There was a chrome anglepoise desk lamp. A hairdryer was mounted on the wall to the side of the desk.

A medium-sized flatscreen Samsung TV was on top of the unit towards the corner of the room.

There was a safe in the wardrobe.

Additional Items

A bowed shape tall mirror, framed with medium wood was on the wall opposite the bathroom door. This matched the shape of the mirror set above the desk. A perspex leaflet rack on the wall opposite the bed contained the TV remote control.

The pillows had labels of firm and soft in keeping with the Holiday Inn pillow menu policy. A telephone was on one side of the bed and a notepad and pen on the other.

Thoughts on Our Room

The room was of average size, but comfortably furnished. We realized how much noise the triple glazing shut out when we went outside. Inside we wouldn't have known we were near the busiest airport in the UK. On a previous stay, we had watched the planes lining up to land from our room on the other side of the hotel.

The Bathroom

Decor

The walls were covered in white marble effect rectangular tiles. Grey marble effect floor tiles flecked with silver were laid in diamond shapes and there was a small doorstep into the bathroom. A marble effect grey flecked top ran along the left wall, curving out around the inset sink and continuing around the corner as a shelf above the WC. The shower curtain was in an off white square pattern.

Fixtures and Fittings

The white oval inset sink to the left had a full wall mirror behind it. A shaver socket was on a nearby wall. The marble top had an inset tissue holder and further along, a toilet roll holder. A white WC faced the door. To the right, the white bath had a non-slip surface. The fixed shower above had separate controls. There was a grab rail and a chrome soap dish, as well as a towel holder high up at the end and a washing line which could be hung over the bath. Halfway down the wall, there was a chrome rail with a shower mat on it. The double thickness shower curtain hung from a chrome rail.

Toiletries and Towels

A plastic tray on the marble top contained two shower gels, two soaps, and two tumblers. There was a bath mat, two hand towels, and two bath towels, all of good quality.

Overall Thoughts

Though maybe not the most modern and spacious bathroom, it was spotlessly clean and had all we needed for a one night stay. In an age when some hotels are installing shower rooms, it was good to have the option of a bathtub in the room. The only issue we had was that the bath was slow to drain. When we mentioned this at check out, the manager was quick to make a note to get maintenance to take a look.

Breakfast

The Layout and Decor

The open-plan restaurant area was to the right of the lobby area. The serving area was located towards the back and in the corner. Behind this, there was an orange painted wall with blackboards on one side and wooden doors in the middle into the kitchen. There was a heated hot buffet area on a central plinth. The base was decorated with small silver tiles and there were white painted cubby holes and a black top. Chrome lamps/heaters hung low over the hot food on black spiral cords.

The cold buffet was in a chiller and cereals, juice, and bakery items were on a wooden table. The restaurant area had wooden paneling and shelving in sections, decorated with plants in containers. Walls were covered in a beige/cream paper.

Square and circular light wood tables on chrome plinths were arranged in the space between the serving area and the front windows. Seating was a mixture of high banquettes with a lime vinyl covering and turquoise and grey padded high back chairs with wooden legs.

Floor coverings were varied. The servery area had white rectangular tiles laid at an angle, there was a wooden floor area and also a centrally carpeted area in a beige and brown stripe.

The restaurant was well lit with spotlights in the ceiling, chrome up-lighters, and natural light from the tall windows, which were decorated with pull-down white square patterned blinds.

Food

A limited selection of cereals was available in green bowls with wooden scoops. The choice was cornflakes, rice crispies, Weetabix, and granola.

Fresh fruit salad consisted mainly of apple with a little pineapple and melon. There was a bowl of plain yogurt and a few cartons of flavored yogurt. The rest of the cold section contained a selection of cheeses, Edam, brie, camembert and cheddar, and cold meats, turkey, ham, and salami.

The juice section had cranberry, orange, and apple as well as spring water.

There were plenty of ketchup containers near the hot plates. The hot selection consisted of hash browns, tomatoes, baked beans, Cumberland sausages, fried eggs, scrambled eggs, bacon, and black pudding.

The bakery section had a toaster near a wooden container of sliced white and brown bread. There were also croissants, muffins, and pain au chocolat. There was marmite and a selection of jams, butter, and margarine.

Our Experience

The area was very busy on a Sunday morning. The selection of cereals was a little disappointing, as was the composition of the fruit salad. The butter and margarine had melted due to being near the hot toaster (a common occurrence in many hotels). Had we paid for the meal, the above would have been valid points, but having paid nothing, we couldn't complain.

English cooked breakfast.

English cooked breakfast.

Breakfast Food

The Mini Gym

Layout and Equipment

The gym was located in a meeting room, with mirrors covering the walls and a grey/black striped carpet on the floor.

Equipment consisted of a treadmill, a bike, a low bike, a rowing machine, a weight resistance area, two benches, one with a weight bar, a large selection of weights, and a mat. There was also a water dispenser with cups, hand gel, and towels.

My Experience

With time to spare before checking out, I asked at reception about access to the gym. I was given a keycard with instructions to take the lift to the basement. The card worked in the first of two doors, but not the next into the gym. The receptionist was helpful. She advised me to ring before going down again and she met me at the door. Even she had trouble getting the keycard to work.

The lights seemed to be on an automatic timer, as they went off after 30 minutes, which was a little disconcerting, but thankfully they soon came back on.

I was disappointed not to find a cross-trainer there, but I was fortunate to have the area to myself. 'Mini' is an accurate description of these facilities, but it was adequate for my purposes. Any more than two people and it would feel crowded.

Priorities

Location

For those traveling by air, the Holiday Inn Heathrow Terminal 5 is located 1.6 miles northwest of Terminal 5. It takes 10 minutes on the Hotel Hoppa (H59/H57) bus to the hotel from Terminal 5, 20 minutes traveling in the opposite direction. A further 10 minutes takes you to Terminal 4. Free shuttle trains link Terminal 4 and 5 with Heathrow Central Station (near Terminals 2 and 3).

For those, like us, traveling by car, the hotel is located a few minutes south of the A4 Colnbrook bypass, which is the main road from the west into London. It is 6 minutes (1.6 miles) from junction 5 of the M4 and 6 minutes (3.4 miles) from junction 14 of the M25, London's infamous orbital motorway.

Final Thoughts

The staff were friendly and helpful throughout our stay. We were able to check in very early and the unexpected complimentary breakfast was a bonus. Our room was comfortable, clean, and well-soundproofed from the planes. As we went to breakfast we met a very friendly cleaner, who chatted away and offered us anything we wanted from her trolley, giving us a handful of tea bags and milk cartons and telling us to just ask later if we needed any more.

Since the 'Independent' newspaper went online-only we have become accustomed to not getting a free newspaper on Sundays in Holiday Inns as the 'i' newspaper is only available Monday–Saturday. We were pleasantly surprised to find complimentary copies of the Sunday Times available for guests at breakfast.

When we mentioned the slow-draining bath to the staff at check out, they were quick to waive the charge for parking.

Whether you are looking for an airport hotel or a base to explore London and Windsor, I would recommend Holiday Inn London Heathrow Terminal 5. Taking into account the facilities and, above all the service we received, the hotel deserves a very good rating. For this reason, I have given it 4 stars.

Holiday Inn London Heathrow Terminal 5.

Holiday Inn London Heathrow Terminal 5.

This content is accurate and true to the best of the author’s knowledge and is not meant to substitute for formal and individualized advice from a qualified professional.

© 2019 Liz Westwood

Comments

Liz Westwood (author) from UK on May 29, 2020:

Thank you for your comment, Jeric. There's a cluster of hotels near the Heathrow terminals, because it's such a busy airport. Generally the closer you get to the centre of London the higher the prices. We have tended to stay on the edge and take transport into the capital.

Jeric Urbayo from Florence, Italy on May 29, 2020:

Never been to London. Thank you for the great review. It is a big help.

Liz Westwood (author) from UK on April 24, 2020:

Thank you for your comment, Rosina. We were pleasantly surprised with how well this stay turned out. There are a lot of hotels near Heathrow. Usually we look to find the best location and deals available. We recently stayed in a Holiday Inn Express which was right by Terminal 4, because we needed to be there early in the morning. I made a lot of notes, but I haven't had time to write about it yet.

Rosina S Khan on April 24, 2020:

If I ever need to stay in Heathrow in the future, I will definitely choose the Holiday Inn. The way you describe the interiors and various facilities along with a friendly staff, that is all I will ever need to be satisfied. Plus you gave a 4 star rating, which is not bad at all. Thank you for a well-narrated and informative hub, Liz.

Liz Westwood (author) from UK on April 04, 2020:

Thank you for your comment, Umesh. I hear that Heathrow airport is only using one runway at present and down to 20% capacity. The world has changed so much due to COVID-19.

Umesh Chandra Bhatt from Kharghar, Navi Mumbai, India on April 03, 2020:

Excellent sketch.

Liz Westwood (author) from UK on April 02, 2020:

Thanks for your comment, Niks. Hearhrow is well served by a lot of hotels. This one didn't feel like an airport hotel as it was near a residential area. I guess a lot of them are either closed or repurposed at the moment. It will be great when things can return to normal. Maybe we will apprecuate normal life a lot more after lockdown.

Niks on April 02, 2020:

Hi Liz. I have been to Heathrow last year. Your hub reminds me of my trip to London. This hotel is indeed very amazing. well described. I liked the photos. Definitely looking to accommodate in this hotel for my next trip to London.

Liz Westwood (author) from UK on March 19, 2020:

Thank you for your comment, Peggy. The breakfast in Holiday Inns is usually very good. The hospitality industry will struggle. It will be especially difficult for the independent hotels. There is talk of some hotels in the UK being used for health staff and possibly patients.

Peggy Woods from Houston, Texas on March 19, 2020:

We have always enjoyed lodging that includes a good breakfast. As you wrote, it is a good way to start a new day. With all the travel bans, I hope these hotels can hang on and still be around to service travelers when this coronavirus ends.

Liz Westwood (author) from UK on February 12, 2020:

Thank you for your comment, Peggy. A big breakfast makes a good start to the day, especially when travelling. Getting it for nothing was an added bonus.

Peggy Woods from Houston, Texas on February 11, 2020:

Thanks for your review of this hotel near the airport in London. Should we ever travel that way, I will keep it in mind. It is nice that you got that full and free breakfast.

Liz Westwood (author) from UK on February 01, 2020:

Thank you for your comment, Denise. I am pleased to hear that you had a good experience with your hotel stay. Early flights make a nearby hotel a necessity. It doesn't take a lot for staff to be friendly and helpful, but it makes a big difference for guests. I would imagine that staff who take the time to engage with guests must enjoy their jobs more as a result.

Denise McGill from Fresno CA on January 31, 2020:

My husband and I don't get to travel much and usually hotel accommodations don't rate high in my little world but recently we flew to Indiana to see our new grandson and finding a hotel close to the airport for our 5 am return trip was really important. We had a similar experience of friendly helpful people who got us comfortable and on our way home. It was nice.

Blessings,

Denise

Liz Westwood (author) from UK on January 08, 2020:

Thanks for your comment, Fran. I still remember visiting Windsor Castle many years ago. It is an interesting experience. We were also in the area for the Queen's Golden Jubilee celebrations and stood across the road from her and the Duke of Edinburgh as they watched a parade go past in her honour. I hope you can get a visit to Windsor planned.

fran rooks from Toledo, Ohio on January 08, 2020:

Okay, when the day comes that I can visit Windsor Castle, I will check this out. Have passport money now need to save money for a trip.

Great informative article!

Liz Westwood (author) from UK on January 07, 2020:

Thanks for your comment, Aurelio. There are a lot of hotels around the airport perimeter. We have stayed here twice and both have been good experiences.

Aurelio Locsin from Orange County, CA on January 07, 2020:

Thanks for this extensive review. If we ever need to overnight near Heathrow, we'll take a look at this property.

Liz Westwood (author) from UK on January 02, 2020:

Thank you for your comment, MG Singh. When did you stay there? I think the public areas had been refurbished shortly before our visit.

MG Singh emge from Singapore on January 01, 2020:

Excellent article. I stayed there once and loved it.

Liz Westwood (author) from UK on December 24, 2019:

Thanks for your comment, Michael. Although we have yet to come across 2 identical Holiday Inns, they all share brand standards so guests are assured of a reasonable level of service. By shopping around it's possible to find some good deals. For example if you can be flexible, Sunday nights are often the quietest and therefore the cheapest in many hotels.

Michael Duncan from Germany on December 24, 2019:

A detailed description of what to expect at Holiday Inn and hotels of the same standard in London. Thanks for this informative guide!

Liz Westwood (author) from UK on December 06, 2019:

Thank you for your comment, Dale. Having just eaten an evening meal in a hotel in the UK I am inclined to agree with you. However, some would say that the English roast dinner and fish and chips are also okay. These days there's much more diversity in UK cuisine, with restaurants serving food from all over the world, especially in the big cities. If you find a good carvery, with a choice of roast meats and wide selection of vegetable dishes as we have in a nearby village, you are doing well in the UK.

Liz Westwood (author) from UK on December 06, 2019:

Thank you for your comment, Alice. This hotel is well-located for Heathrow airport and there are transport links into central London. I hope you can visit London sometime.

Dale Anderson from The High Seas on December 06, 2019:

I lived in England for a few years and I must admit (wishing not to offend anyone) that the food was just awful. EXCEPT the breakfast. I have said ever since living there that the British can make breakfast better than anyone else in the world. And that's coming from a man that has seen and lived in an awful lot of the world.

alice smith212 from Horsham,PA on November 29, 2019:

Thank you for this information. I really wanna go to London.

Liz Westwood (author) from UK on October 15, 2019:

Thanks for your comment, Mohan. I usually find that Holiday Inns try to accommodate early check-ins. Other limited-service brands, which are cheaper and have very few facilities on site, such as Travelodge, tend to be less so. I recall sitting outside one of these in the car in a rainstorm once, waiting for the check-in time.

Mohan Babu from Chennai, India on October 11, 2019:

Great article Liz. I liked your advice on how to handle early check-in if we are ahead of schedule. It is a win-win situation for the hotel and the guests.

Liz Westwood (author) from UK on September 25, 2019:

Thank you for your comment, Dora. We find that Holiday Inns are always worth considering. They have their brand standards, but we have yet to come across two identical hotels.

Dora Weithers from The Caribbean on September 25, 2019:

I've never been to London, but when I get there, this hotel will be on the list for consideration. Seems that hospitality and comfort are high on their list. Thanks for the review.

Liz Westwood (author) from UK on September 06, 2019:

Thank you for your comment, Chitrangada. Although they are in the same Holiday Inn brand, I have yet to come across two identical hotels. Whilst working within the brand standards, each hotel has a slightly different character. The link with royalty was interesting.

Chitrangada Sharan from New Delhi, India on September 06, 2019:

A well written article and those who might be traveling to this beautiful place, would be benefitted by your wonderful review. Your pictures and descriptions are very helpful. Enjoyed going through yet another interesting and useful article of yours.

Thanks for sharing.

Liz Westwood (author) from UK on September 03, 2019:

Thanks for your comment, Kenna. The hotel is on Hoppa bus routes, which link it with terminals 4 and 5. There's a free shuttle train from these terminals to Heathrow central station to access transport links.

We have previously flown in, stayed at another airport hotel for 2 nights and taken trips into London from there on public transport.

Kenna McHugh from Northern California on September 03, 2019:

I never thought of staying at an airport hotel. The way you present it sounds like a wise move. I am curious if there is alternative transport to and from the airport. In big cities, I take light rails, trains, and buses. That way, I don't have to consider the cost of parking.

Liz Westwood (author) from UK on August 27, 2019:

Thanks for your comment, Thelma. We were very happy with this hotel. There's a big choice of hotels near Heathrow. We tend to check on brand websites and price comparison sites to make sure we find the best deal.

Thelma Alberts from Germany and Philippines on August 27, 2019:

This is a good review. I might travel by plane to London and I will need a hotel near the airport. Thanks for sharing this article. Very informative.

Robert Sacchi on August 26, 2019:

Thank you for the rundown of the situation in London and its papers.

Liz Westwood (author) from UK on August 25, 2019:

Thanks for your comment, Robert. This is one of the most secure hotel car parks I have ever used. Like any other big city, London has areas where crime can be a problem. I became aware of it when my husband checked reviews for a budget hotel closer to the centre of the city. Guests complained of cars being broken into in the car park. Increasingly hotels are using cameras in car parks mainly to ensure only guests park there, but also as a security measure.

The Independant broadsheet newspaper started publication in the 1980s. It strove to break the mould by being independant in its views rather than taking a particular political stance. Later a shorter tabloid version, the 'i' was produced. It was cheaper and many hotels supplied it to their guests apart from a Sunday when only the Independant was produced. Within the past few years the Independant has ceased paper publication and gone online only. The Times is more detailed and more expensive. Personally I find the 'i' suits me well.

Robert Sacchi on August 25, 2019:

Another detailed article. You mentioned about security. Is there a crime problem in London? You get the "Independent", how does it compare to "The Times of London"?

Liz Westwood (author) from UK on August 17, 2019:

Thank you for your encouraging comment, Bridgette. I hope that by sharing our experience I can help other travellers.

Bridgette Crowe from Morrow on August 17, 2019:

I really appreciate your attention to detail. So much detail and yet you kept it interesting and broke it down for a nice, smooth read.

No doubt if I were to travel your reviews would be top priority.

Beyond excellent!

Liz Westwood (author) from UK on August 14, 2019:

Thank you very much for your encouraging comment, Maxwell. I write about hotel experiences in the hope that it will help others who are considering making a booking.

Liz Westwood (author) from UK on August 14, 2019:

Thank you for your comment, Lorna. I was pleased at how good a base this hotel was. It is within easy reach of so many interesting places and of course very convenient for anyone in transit through Heathrow airport.

Liz Westwood (author) from UK on August 14, 2019:

Thank you very much for your comment, Linda. I have a backlog of reviews to write, so there should be more hotels in the UK to come. My next project is on Spain, as I am tackling them in the order we visited.

Liz Westwood (author) from UK on August 14, 2019:

Thank you for your comment, FlourishAnyway. The triple glazing worked very well. We have had problems in the past with road noise at some hotels. But the road outside this hotel was quiet, as other more recently constructed roads take most of the traffic. You would never know, inside the hotel, how close you are to a busy airport.

Lorna Lamon on August 14, 2019:

Very informative article with great photos. Sounds like a good base if you are planning a short trip - convenient location.

Linda Crampton from British Columbia, Canada on August 13, 2019:

The inside of the hotel looks lovely. I think I would feel very comfortable there. It's interesting to read a review of a British hotel. As usual, you've created a very useful article for travellers.

Maxwell Kamlongera on August 13, 2019:

Great review, Liz! Your attention to detail is marvelous and shows a clear love and attention to what you do! Keep up the great work, I enjoy reading your reviews on accommodations!

FlourishAnyway from USA on August 13, 2019:

Noise was my chief question but that doesn’t seem to be an issue. Your descriptions make a person seem like they are right there.

Liz Westwood (author) from UK on August 13, 2019:

No bother at all, Bill. Thanks for commenting. This isn't the worst exterior I have seen. There are quite a few flat roofed nondescript concrete block Holiday Inns in buildings dating back to the 1970s. Thankfully, whilst little can be done about drab exteriors, in recent years there has been a programme of internal refurbishment. Bright modern open lobbies are on trend at the moment.

Bill Holland from Olympia, WA on August 13, 2019:

Nice review, Liz! The exterior is a bit drab, but I like the bright colors and modernization inside. Another lovely journey with you. I hope I wasn't too much bother as a guest. :)

Liz Westwood (author) from UK on August 12, 2019:

Thank you for your comment, John. Holiday Inn is one of the most recognisable global hotel brands. It has stood the test of time since it first appeared on the scene over 65 years ago. I like the story of how the brand name came from the Bing Crosby film title as a joke.

John Coviello from New Jersey on August 12, 2019:

Thanks for providing your thoughts about your stay at Holiday Inn Heathrow Terminal 5. It is a very informative article.

I stay at Holiday Inns often when travelling. I will keep your helpful review in mind when I'm traveling to London.

Liz Westwood (author) from UK on August 12, 2019:

Thank you for your comment, Pamela. This area is a good base for taking a trip into London or exploring Windsor and the surrounding area. It is also well-placed with the surrounding motorway network for accessing other parts of the UK.

Liz Westwood (author) from UK on August 12, 2019:

Thank you for your comment, Linda. At least with a global brand like Hilton or IHG, they have brand standards so you know roughly what to expect. We once had a disappointing stay in an independent hotel near Gatwick airport. Whenever we have flights booked we prefer staying in a nearby hotel. It avoids the worry of getting stuck in traffic on the way, especially if you have an early flight to catch. This is the second time we have used an airport hotel near Heathrow for getting into London.

Pamela Oglesby from Sunny Florida on August 12, 2019:

I liked the colors and design in your room. Also, free breakfast is also a plus. Overall it sounds like you enjoyed your stay and the location worked well for you. This is another well-written article that fully describes this hotel. I would love to visit that area.

Linda Chechar from Arizona on August 12, 2019:

The Holiday Inn rooms look very nice, decent meals and a work out facility. Hotels at the airports are so convenient when you have an early morning flight. We had been to Paris, hopped off the Eurostar and spent the night at the Heathrow Hilton. The next morning it was easy to get to the international terminal and headed home.